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vminstallhcmon failed to install the hcmon driver error - certificate was explicitly revoked by its issuer
Hi Everyone -
Today I got notice that the 15.0.3 update had been released. In the process of installing it - I got the dreaded vminstallhcmon failed to install the hcmon driver error.
Scouring the web - I tried the suggestions:
- running installer as admin (though this shouldn't matter because the .msi automatically prompts for UAC elevation to admin)
- running install from elevated command prompt
- confirming that hcmon.inf nor hcmon.sys was not cashed in DRVSTORE or elsewhere on disk
- no devices in Device Manager in "Non Plug'n Play devices" - in fact the section doesn't exist (even after displaying hidden items)
from the vminst.log - it seems like the issue might be a revoked certificate on the hcmon.inf file?
2019-03-19T11:59:14.049-04:00| inst-build-10689111| I1: BaseDriverManager::DifxApiLogCallback: hcmon (Difx): hcmon.inf: checking signature with catalog 'C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.cat' ...
2019-03-19T11:59:14.049-04:00| inst-build-10689111| E1: BaseDriverManager::DifxApiLogCallback: hcmon: Signature verification failed while checking integrity of driver package 'hcmon.inf' ('C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.inf').| winerror code 2148204812 (A certificate was explicitly revoked by its issuer.)
At this point I can't install even the previously available 15.0.2 - I get the same error
larger log section:
2019-03-19T11:59:13.635-04:00| inst-build-10689111| I1: VNLInstallLegacyInf: driverId:hcmon cmd:install hcmoninf args:5;Win7
2019-03-19T11:59:13.635-04:00| inst-build-10689111| I1: launching process for: install hcmoninf 5;Win7
2019-03-19T11:59:13.682-04:00| inst-build-10689111| I1: VNLSpawn64BitVnetlibTask: launched process: pid 7472 tid 4328
2019-03-19T11:59:13.682-04:00| inst-build-10689111| I1: VNLSpawn64BitVnetlibTask: Waiting for process, 0 loops
2019-03-19T11:59:13.901-04:00| inst-build-10689111| I1: VNLInstallLegacyInf: driverId:hcmon cmd:install hcmoninf args:5;Win7
2019-03-19T11:59:13.971-04:00| inst-build-10689111| E2: GetSpecificProductInstallPath: could not find product registry key
2019-03-19T11:59:13.971-04:00| inst-build-10689111| E2: GetSpecificProductInstallPath: could not find product registry key. Try the WoW path.
2019-03-19T11:59:13.971-04:00| inst-build-10689111| I2: Util_FileExistsW: Found "C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.inf"
2019-03-19T11:59:13.971-04:00| inst-build-10689111| I1: LegacyDriverManager::InstallDriver: Determining whether to install the hcmon driver
2019-03-19T11:59:13.986-04:00| inst-build-10689111| I2: LoadSupportFiles: Successfully loaded C:\Program Files (x86)\Common Files\VMware\USB\x64\DIFXAPI.dll
2019-03-19T11:59:13.986-04:00| inst-build-10689111| I2: LoadSupportFiles: Incremented refcount for module DIFXAPI.dll
2019-03-19T11:59:13.986-04:00| inst-build-10689111| I1: DriverVersionInfo::ReadFromRegistry: Did not find info for hcmon driver
2019-03-19T11:59:13.986-04:00| inst-build-10689111| I1: DInfo_GetDriverInfoFromInf: Got provider for inf: VMware, Inc.
2019-03-19T11:59:13.986-04:00| inst-build-10689111| I2: DInfo_GetDriverInfoFromInf: Got catalog file for inf: hcmon.cat
2019-03-19T11:59:13.986-04:00| inst-build-10689111| I2: DInfo_GetDriverInfoFromInf: Got class name for inf: USB
2019-03-19T11:59:13.986-04:00| inst-build-10689111| I2: DInfo_GetDriverInfoFromInf: Got date/version for inf: 08/28/2018,8.11.6.0
2019-03-19T11:59:14.033-04:00| inst-build-10689111| E1: DInfo_GetDriverInfoFromInf: driver C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.inf failed verification| winerror code 2148204812 (A certificate was explicitly revoked by its issuer.)
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: DriverVersionInfo::IsSameAs: File versions don't match or older
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: BaseDriverManager::IsSameDriverAndPresent: Driver file versions don't match
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: LegacyDriverManager::EvalUpdateNeeded: Determined that hcmon has changed
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: LegacyDriverManager::EvalUpdateNeeded: Prior hcmon info:
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: DriverVersionInfo::Print: Driver version (invalid) 0.0.0.0 is not WHQL (ca ver 0) inf ""
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: LegacyDriverManager::EvalUpdateNeeded: New hcmon info:
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: DriverVersionInfo::Print: Driver version (valid) 8.11.6.0 is not WHQL (ca ver 4998961) inf ""
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I2: UnloadSupportFiles: Decremented refcount for module DIFXAPI.dll
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: LegacyDriverManager::InstallDriver: Uninstalling a prior version hcmon driver
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I2: LoadSupportFiles: Incremented refcount for module DIFXAPI.dll
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: LegacyDriverManager::UninstallDriverImpl: Uninstalling the hcmon driver
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: DriverVersionInfo::ReadFromRegistry: Did not find info for hcmon driver
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: DriverBaseInfo::ReadMultiszFromRegistry: No registry value vwdk.installers
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: DriverInstallerInfo::SetMsiInstallerPresent: Set Msi installer: present
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: LegacyDriverManager::UninstallDriverImpl: Query if old style hcmon legacy driver is installed
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I2: Inst_QueryServiceRunningStatus: Attempting to query service: hcmon
2019-03-19T11:59:14.033-04:00| inst-build-10689111| E1: Inst_QueryServiceRunningStatus: Service could not be opened: ERROR_SERVICE_DOES_NOT_EXIST
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I2: UnloadSupportFiles: Decremented refcount for module DIFXAPI.dll
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: LegacyDriverManager::InstallDriverImpl: Installing new version of the hcmon driver
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: DriverBaseInfo::ReadMultiszFromRegistry: No registry value vwdk.installers
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: DriverBaseInfo::DeleteFromRegistry: No info for driver hcmon to delete
2019-03-19T11:59:14.033-04:00| inst-build-10689111| I1: FindVMwareInSystemTrustedPubStore: didn't find certificate in system trusted publisher store
2019-03-19T11:59:14.049-04:00| inst-build-10689111| I2: Util_IsTestSigningEnabled: TestSigning not enabled (no TESTSIGNING token)
2019-03-19T11:59:14.049-04:00| inst-build-10689111| I1: DriverMgmt_TryAddVMwareCerts: Automated cert installation requires test-signing mode
2019-03-19T11:59:14.049-04:00| inst-build-10689111| I1: Util_GetKeyValueDWORD: Cannot query key value HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\hcmon\DeleteFlag| winerror code 2 (The system cannot find the file specified.)
2019-03-19T11:59:14.049-04:00| inst-build-10689111| I1: BaseDriverManager::DifxApiLogCallback: hcmon (Difx): ENTER: DriverPackageInstallW
2019-03-19T11:59:14.049-04:00| inst-build-10689111| I1: BaseDriverManager::DifxApiLogCallback: hcmon (Difx): hcmon.inf: checking signature with catalog 'C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.cat' ...
2019-03-19T11:59:14.049-04:00| inst-build-10689111| E1: BaseDriverManager::DifxApiLogCallback: hcmon: Signature verification failed while checking integrity of driver package 'hcmon.inf' ('C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.inf').| winerror code 2148204812 (A certificate was explicitly revoked by its issuer.)
2019-03-19T11:59:14.049-04:00| inst-build-10689111| I1: BaseDriverManager::DifxApiLogCallback: hcmon (Difx): RETURN: DriverPackageInstallW (0x800B0100)
2019-03-19T11:59:14.049-04:00| inst-build-10689111| E1: LegacyDriverManager::InstallDriverImpl: Install of hcmon failed with| winerror code 2148204800 (No signature was present in the subject.)
2019-03-19T11:59:14.049-04:00| inst-build-10689111| E1: LegacyDriverManager::InstallDriverImpl: Cannot locate installed INF location for hcmon of C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.inf| winerror code 3758097154
2019-03-19T11:59:14.049-04:00| inst-build-10689111| I2: UnloadSupportFiles: Closed module handle for DIFXAPI.dll
2019-03-19T11:59:14.049-04:00| inst-build-10689111| I2: UnloadSupportFiles: Module DIFXAPI.dll wasn't unloaded
2019-03-19T11:59:14.064-04:00| inst-build-10689111| I1: ParseCommand: operation: successful
2019-03-19T11:59:14.064-04:00| inst-build-10689111| I1: VNLSpawn64BitVnetlibTask: Done waiting for process, code 0
2019-03-19T11:59:14.064-04:00| inst-build-10689111| I2: VNLSpawn64BitVnetlibTask: process exit code 4
2019-03-19T11:59:14.064-04:00| inst-build-10689111| I1: VNLSpawn64BitVnetlibTask: process was not successful
2019-03-19T11:59:14.064-04:00| inst-build-10689111| I1: VNLInstallLegacyInf: Launched 64-bit process, result FALSE
2019-03-19T11:59:14.064-04:00| USBDeviceInstUtil-build-10689111| I0: Reboot not required
2019-03-19T11:59:14.064-04:00| USBDeviceInstUtil-build-10689111| I0: ERROR: Failed calling VNL_InstallHcmonInf() for service hcmon
2019-03-19T11:59:14.064-04:00| USBDeviceInstUtil-build-10689111| I1: Util_FreeLibrary: Freeing library: 1453785088
2019-03-19T11:59:14.064-04:00| USBDeviceInstUtil-build-10689111| I0: ERROR: Failed to install hcmon
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VMware TAM Source 11.03
FROM THE EDITORS VIRTUAL DESK
Hi everyone, as February unfolds one of the items I would like to point you all to is the VMware Learning Zone. Getting certified and attending quality training is important for all of us but it is really hard to get to either live on-line or in-person classes. This is where the VMware Learning Zone comes in. If you head over to https://www.vmware.com/education-services/learning-zone.html you will find options for VMware training and certification that I am sure will be very useful. You can purchase individual courses as well as a full subscription. The subscription option I think will appeal to most and comes in 3 flavors. There is the Free Basic subscription which provides access to over 700 technical videos, 58 short courses as well as training for the VMware Certified Associate. Next is the Standard Learning Subscription and finally the Premium Learning Subscription. There should be a subscription offer no matter what your requirements. Have a chat to your VMware TAM or VMware representative to help with more information and let's make this the year that we all get more certified.
Virtually Yours
VMware TAM Team
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VMWARE TAM CUSTOMER WEBINAR
February 2019 – vSAN 2 Node and Stretched Clusters Deep Dive
Date: Thursday, February 21st
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Duration: 1.5 Hour
Synopsis:
vSAN 2 Node and Stretched Clusters Deep Dive – Best Practices, Troubleshooting, & Operations Considerations
Guest speaker:
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Registration Link:
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VMExplorer
- vCenter Server 6.5 – Migrate VMs from Virtual Distributed Switch to Standard Switch
I was doing some testing the other day and had migrated about 25 test VM’s to a Virtual Distributed Switch (vDS) f... - VMworld 2018 – Recorded Sessions
Here is a great list of the VMworld 2018 sessions. Thank you to William Lam and Hadleigh Rush (both with VMware) for cre... - VMworld 2018 – See you there!
VMworld 2018 is just around the corner and I’m really looking forward to this years event. Can’t wait to reconnect with... - Home Lab Gen IV – Part V Installing Mellanox HCAs with ESXi 6.5
The next step on my InfiniBand home lab journey was getting the InfiniBand HCAs to play nice with ESXi. To do this I nee... - Turning a ‘No’ to a ‘Yes, you can attend’ for VMworld 2018
I’ve been lucky enough to make it to very VMworld since 2008 but it wasn’t always easy getting there. Being ...
DISCLAIMER
While I do my best to publish unbiased information specifically related to VMware solutions there is always the possibility of blog posts that are unrelated, competitive or potentially conflicting that may creep into the newsletter. I apologize for this in advance if I offend anyone and do my best to ensure this does not happen. Please get in touch if you feel any inappropriate material has been published. All information in this newsletter is copyright of the original author. If you are an author and wish to no longer be used in this newsletter please get in touch.
© 2018 VMware Inc. All rights reserved. |
VMware TAM Source 11.04
FROM THE EDITORS VIRTUAL DESK
Hi everyone, it has been a while since our last newsletter and of course there has been so much news in the past few weeks. One of the major topics that is progressing at a rapid rate is the VMware Cloud on AWS (VMC) solution that we have touched on in the past. I would encourage you to check out as many resources as you can and try to keep track of the ever changing landscape in this area which is moving forward at a rapid speed. One of my best resources is the VMware Cloud on AWS Roadmap which we publish and keep updated online. You can check it out here!
I wish you all a fantastic week ahead!
Virtually Yours
VMware TAM Team
Twitter | Facebook | Archive
-
NEXT TAM WEBINAR
March 2019 – VMware IT’s Journey with Horizon: Windows Virtual Desktop
Date: Thursday, March 21st
Time: 11:00am EST/ 10:00am CST/ 8:00am PST
Duration: 1.5 Hour
Synopsis:
VMware IT transformed the way they deliver and manage the virtual desktop environments and published application platforms. In this session we will share our journey of Windows virtual delivery and lifecycle management in an enterprise environment. We will discuss challenges and lessons learned during the migrations as well as the benefits that we achieved. We will discuss the persistent desktop experience in a non-persistent virtual desktop platform in Horizon 7.
Guest speaker:
Aju Sukumaran is an Information Systems Sr. Manager in VMware’s Colleague Experience & Technology Group. Currently he is working on deploying VMWare's End User Computing products in VMware IT’s environments.
Registration Link:
https://vmware.zoom.us/webinar/register/WN_04nKXeG0SwyOUdnxBuHQ9A
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DISCLAIMER
While I do my best to publish unbiased information specifically related to VMware solutions there is always the possibility of blog posts that are unrelated, competitive or potentially conflicting that may creep into the newsletter. I apologize for this in advance if I offend anyone and do my best to ensure this does not happen. Please get in touch if you feel any inappropriate material has been published. All information in this newsletter is copyright of the original author. If you are an author and wish to no longer be used in this newsletter please get in touch.
© 2018 VMware Inc. All rights reserved. |
Windows Search Indexing for UEM Folder Redirection (e.g. Desktop, Documents, etc.)
We use UEM for folder redirection but I've noticed that this means the user can no longer return search results for the locations that are redirected. Is there a way around this? I don't know if it's even possible to add a UNC path to Windows Search Indexing without making a mapped network drive for these locations, which seems like a bad long-term solution.
Is there a way to do this? Thanks.
The virtual machine failed to become vsphere HA protected and HA may not attempt to restart if after a failure
Hello,
Suddenly we faced the following message for a group of virtual machines "The virtual machine failed to become vsphere HA protected and HA may not attempt to restart if after a failure"
the below steps applied with no luck:
- Disable then Enable HA on cluster level
- Reconfigure for vSphere HA for all hosts (receive an error "Operation timed out")
- Restart Hosts
- Eject hosts from cluster then rejoin
- Disconnect hosts from vcenter then connect
- Remove FDM agent from hosts and reinstall again
also noting that there no problem with free space on servers.
please any suggestions ?
Migrar hosts AMD para Intel
Pessoal,
Tenho uma dúvida que já li em alguns fóruns, mas não ficou muito claro. Preciso migrar vms do meu cluster que hoje possui processadores AMD para Intel.
Vou fazer gradativamente, por exemplo: remover um host atual, colocar o novo e migrar algumas vms para ele.
No futuro também vou fazer de storage, mas por enquanto somente os hosts. Vi que mesmo minha licença sendo Enterprise, precisarei desligar talvez.
A dúvida é se isso vai gerar algum tipo de problema de compatibilidade.
Achei um link, não sei se posso seguir de boa. http://v-wiki.net/vmotion-between-amd-and-intel-cpus/
Minha versão é 6.5
IDM in Read Only mode - Access Denied
When our IDM nodes are in "Read Only" mode we receive "Access Denied" when browsing to the login web page. We use the F5 for failver between 2 datacenters that are Active/Passive. Each datacenter has 3 IDM nodes (v. 3.2.0.1) and 2 Connectors. When we place the passive datacenter's IDM nodes in read only mode we see the "Access Denied" message. Is this normal behavior?
Community Warrior Nomination
Hey Katie. It's been a while. I hope all is well. I'd like to make a nomination for the next community warrior.
His name is Mike Martino
VMTN handle - wildcard78
Mike is a fellow co-leader of the NYC VMUG. He's been a pillar of the VMUG for years. He was also instrumental along with Ariel Sanchez and a few others in starting the VMUG Whiteboard Meetings (#VMUGWB) that seem to be catching on at other locations across the globe. Mike is always promoting the vCommunity. Not only does he do so at VMUG but he does so at other user groups as well. Mike also is involved with vBrownBag from time to time and is always willing to listen to suggestions from VMUG members on how he can improve the quality and content of meetings, the Whiteboard Meetings being a perfect example. I think Mike would be an excellent choice for Community Warrior. I'd also love to see his reaction as this is something that he would never in a million years expect to win. He's such a selfless individual that it would make this achievement that much sweeter.
Thanks Katie.
Have a great time at VMworld. Hopefully, I'll get to meet you there next year.
On a side note, do you and Corey ever get to travel to UserCons? The NY/NJ one is coming up next month. It would be a great opportunity to see the community that you guys enable in action. The door is always open to you guys.
The possibility of forwarding physical GPU in VMware Workstation
Сделать это через параметры VMXили через настройки графического адаптера в виртуально машине.
To do this through the parameters of the VMX or through the settings of the graphics card in the virtual machine.
Cannot type on a IBM System i terminal emulator while using vmware remotely connecting to my win 7 office desktop.
several of the users have complained that when using VMware to log in from home they cannot use the keyboard while using an IBM System i (AS400) 5250 terminal emulator.
The users are using VMware 4.10. They can connect to the network and the keyboard does work there, but when they start an IBM terminal emulator, they lose the keyboard in that window. This would be very similar to the user's question who was having trouble using PUtty and losing the keyboard.
One of our users downloaded VMware 4.3, and reports he has the functionality of his keyboard restored.
I, myself, cannot reproduce this problem from home, I am strictly a Linux users at home. On my 2 home computers with Ubuntu 16.4 LTS, using VMware 4.10, I do not have those issues with the keyboard while running IBM terminal emulation.
Help would be appreciated. Is there a configuration item in 4.10? Is there a work-around? I don't want to tell my uses that they must all downgrade.
Typing in vdi only beeping
I have one user who was working fine yesterday have an issue today. After entering password (typing fine on host) and logging in they can't do anything with the keyboard in the virtual environment. Moving arrow keys from desktop icons doesn't move, right click and start a new text doc (mouse works) they try to type in that blank doc and we just get beeping and no characters out. Tried the following:
logged in as different user - still issue
logged user into another machine - everything works fine.
thought it might have been a client update (horizon 4) uninstalled and reinstalled older version - still an issue
AV is not blocking.
tried a different port
tried a different keyboard....still an issue.
any idea's on what is going on? its only this pc (win 10) no matter the local user logged in or the profile of the view after logged in.
thoughts?
Snapshots on storage
Good day!
There is a storage DELL SC3020. A LUN was created on it to store virtual machines. The storage made the snapshots, after which the LUN was full and the virtual machine stopped with the error: "msg.hbacommon.outofspace: "/ vmfs / volumes / 5c4b18ea-39e14e84-39e7-f4e9d4cf4810 / AD / AD -000002.vmdk". Click Cancel to terminate this session " . VCENTER did not allow to increase LUN, it was necessary through ESXI. Is there any idea to use snapshots on the DELL SC3020 device?
Capture live RAM from VSphere. Do the VMs in VSphere create .vmem files?
I'm unfamiliar with VSphere and have been searching for an answer to this but haven't been able to find it.
In VMWare workstation player, the VMs create .vmem files while running that contain the "RAM" and you're able to copy these files to perform forensics.
Does VSphere create the same .vmem file in the directory of the virtual machine?
Snapshot consolidation amount of free space needed ??
I have a Datastore with 2.4 TB size and 300 Gig free space. A VM residing on the Datastore has 4 snapshot files with 550 Gig each. I would like to consolidate snapshots. Do you think 300Gig free space would be sufficient to merge all the snapshots? Any other unforeseen issues?
Thanks in advance
Sudeep
VCSA 6.7 w/Embedded PSC - 4 Sites - Embedded Lnked-Mode
Hello,
I am in the process of setting up 4 VCSAs with embedded PSC and need some assistance on the order of operation.
1. I have deployed the first VCSA w/Embedded PSC for Site A.
2. While deploying the second VCSA w/Embedded PSC (site B) I select "Join an Existing SSO domain" and inputted the EPC from site A. I noticed I do not have any options to input a name for site B. Embedded-Linked Mode seem to work as expected, however the site name for site B appeared to default to "Default-First-Site". Not sure why I am not getting the option in the GUI to name this site?
3. Now I need to deploy two more VCSA. One for Site C and One for Site D. When deploying these VCSA, when I select the option to "Join an existing SSO Domain" do I input the name of the embedded PSC for site B or point it to site B? Same when I do site D...do I point to site C or point back up to Site A?
Greatly appreciate any input you can provide.
High CPU usage by system process after 49 days of uptime (OCFlush)
After about 49 days of uptime, the system process of my ESXi 6.7 U1 host (free version) is consuming a lot of CPU time:
ID GID NAME NWLD %USED %RUN %SYS %WAIT %VMWAIT %RDY %IDLE %
1 1 system 190 39.67 784.10 0.01 17919.68 - 45.31 0.00
By expanding GID 1 in esxtop, I find that a process called "OCFlush" is responsible for the high load.
Searching the web for OCFlush yields a post on reddit where people suppose this might be some kind of overflow, since 2^32 ms ≈ 49 days and 17 hours.
Is that a known bug? What is the purpose of OCFlush?
vCSA 6.0 to 6.5 upgrade
In the "configure networking settings" of the 6.0 to 6.5 VCSA upgrade there are selectable networks. At this moment my cluster uses only standard switches and my MGT(vCenter network) has two NICs assigned to it. Can I select this same MGT(vCenter network) stand switch for the upgrade wizard(launched from a Windows server) OR do I have to use a vDS Ephemeral switch which I could create and assign an uplink NIC. I suspect I could just reuse my standard switch with the same uplinks. Can anyone confirm?
Mass Change PortGroups
Hey all,
I am trying to find a way to migrate my VMs from a vDS to vSS, but can't seem to find a way to do so without shutting down the VMs and then changing the portgroup attached. To speed up the method I would like to use powercli to target a vHost and then find any portgroups named "XXX-VDS" and migrate them to the equivilant vSS name (ie XXX-VSS).
Thank you!