Hi,
I have been using Horizon client 4.x without any issues on Ubuntu 19.04. Since a pop-up message was encouraging to update to the latest Horizon client version because of security reasons I did. I have removed the previous client as per the official documentation (by using sudo sh ./VMware-Horizon-Client-version.x64.bundle -u vmware-horizon-client). I set the required Linux env arameter to keep the original config. After this I have installed the latest version (5.1). I acn log in without any issue but after my client connects it shows a black screen only. I can access the menu bar at the top of the screen as well. I kept running it for like 5 minutes but nothing changed, so I got disconnected.
I wanted to go back to the previous version but even after installation I have experienced the same black screen issue. I have checked the log files and found the following. I'm not sure if it helps but it seems that some basic configuration file is missing. I'm not sure if it's not there by default or if it was there previously.
Thanks in advance,
2019-07-23T19:08:39.820+02:00| usbArb| I125: Log for VMware USB Arbitration Service pid=14430 version=e.x.p build=build-13889129 option=Release
2019-07-23T19:08:39.820+02:00| usbArb| I125: The process is 64-bit.
2019-07-23T19:08:39.820+02:00| usbArb| I125: Host codepage=UTF-8 encoding=UTF-8
2019-07-23T19:08:39.820+02:00| usbArb| I125: Host is Linux 5.0.0-20-generic Ubuntu 19.04
2019-07-23T19:08:39.814+02:00| usbArb| I125: VTHREAD 140188648772352 "usbArb" tid 14430
2019-07-23T19:08:39.814+02:00| usbArb| I125: DictionaryLoad: Cannot open file "/etc/vmware/config": No such file or directory.
2019-07-23T19:08:39.814+02:00| usbArb| I125: [msg.dictionary.load.openFailed] Cannot open file "/etc/vmware/config": No such file or directory.
2019-07-23T19:08:39.814+02:00| usbArb| I125: PREF Optional preferences file not found at /etc/vmware/config. Using default values.
2019-07-23T19:08:39.814+02:00| usbArb| I125: DictionaryLoad: Cannot open file "/usr/lib/vmware/settings": No such file or directory.
2019-07-23T19:08:39.814+02:00| usbArb| I125: [msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/settings": No such file or directory.
2019-07-23T19:08:39.814+02:00| usbArb| I125: PREF Optional preferences file not found at /usr/lib/vmware/settings. Using default values.
2019-07-23T19:08:39.814+02:00| usbArb| I125: DictionaryLoad: Cannot open file "/usr/lib/vmware/config": No such file or directory.
2019-07-23T19:08:39.814+02:00| usbArb| I125: [msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/config": No such file or directory.
2019-07-23T19:08:39.814+02:00| usbArb| I125: PREF Optional preferences file not found at /usr/lib/vmware/config. Using default values.
2019-07-23T19:08:40.150+02:00| usbArb| I125: DICT --- GLOBAL SETTINGS /usr/lib/vmware/settings
2019-07-23T19:08:40.150+02:00| usbArb| I125: DICT --- NON PERSISTENT (null)
2019-07-23T19:08:40.150+02:00| usbArb| I125: DICT --- HOST DEFAULTS /etc/vmware/config
2019-07-23T19:08:40.150+02:00| usbArb| I125: DICT --- SITE DEFAULTS /usr/lib/vmware/config
2019-07-23T19:08:40.150+02:00| usbArb| I125: USBArbRuleStore: Loading device rules from rules file.
2019-07-23T19:08:40.150+02:00| usbArb| I125: VMware USB Arbitration Service Version 18.5.0
2019-07-23T19:08:40.150+02:00| usbArb| I125: USBArb: Attempting to connect to existing arbitrator on /var/run/vmware/usbarbitrator-socket.
2019-07-23T19:08:40.150+02:00| usbArb| I125: SOCKET creating new socket, connecting to /var/run/vmware/usbarbitrator-socket
2019-07-23T19:08:40.150+02:00| usbArb| I125: USBArb: Connected to the existing arbitrator.
2019-07-23T19:08:40.151+02:00| usbArb| I125: SOCKET 1 (10) recv detected client closed connection
2019-07-23T19:08:40.151+02:00| usbArb| I125: USBArb: Arbitrator closed the connection.
2019-07-23T19:08:40.151+02:00| usbArb| I120: USBArb: usb-arbitrator exit normally