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UEM 9.0 File Type & File/Folder Condition Issues

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VDI Environment:

  • Horizon 7.0.1
  • Windows 10 Build 10586.420
  • AV 2.11
  • UEM 9.0

 

File Type Association Issue:

We have Adobe Reader DC installed in our core AppStack, which is mounted for all domain users. (Mounted Per-User)

 

Scenario 1:

As the logged on user, we associate PDF files with AR-DC application via the context menu. It works for that session and does not save for the next logon.

    • Before manually associating PDF extension with AR-DC application.

UEM-FTA-PDF02.png

    • After associating the PDF extension, with UEM configured to do this association for the user.

UEM-FTA-PDF05.png

 

Scenario 2:

UEM is configured to associate PDF extension with AR-DC application. Also have a condition that checks for the AcroRd32.exe file.

Note: this does not work with or without the condition, as you will see in the images.

    • FTA UEM configuration for PDF extension.

UEM-FTA-PDF01.png

    • User UEM log without condition.

 

UEM-FTA-PDF03.png

    • Says the association was 'Successful', but I get Edge as the associated application during the session.

UEM-FTA-PDF05.png

 

File Exist Condition Issue:

 

 

    • User UEM log with Condition shows the executable is set to 'false' two times and on the third time it is set to 'true'.
    • Also the association is 'Skipped' because of the condition only executing once, which is going off the value of line: 351 and is never tried again during the other two condition checks (Line: 259 & 414).

 

UEM-FTA-PDF04.png

    • Line 259 is the condition check for the AR-DC shortcut.

UEM-FTA-PDF06.png

    • Line 414 is the condition check for the AR-DC shortcut again.

UEM-FTA-PDF07.png

 

Any one else having this issue or have any suggestions on how to fix this problem?

 

Mike_A


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