I'm running the latest AppVol 2.12 with instant clone VMs and following the January Windows Server Update I see several instances of the error message above in my Pending Actions log.
The Dashboard also reports an increasing Computer Utilization count of Online Computers which no longer exist.
The specific System Messages being generated by AV are:
Error perform_search (exception Encoding::CompatibilityError): (giving up)
Job error: Sync Computer #<Thread:0x00000000a7cec0> incompatible character encodings: ASCII-8BIT and UTF-8
Is this a known problem? Any recommended course of action?
-Mark