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FATAL error "vmonapi" while migrating from Windows 6.0 to Appliance 6.5

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Hi,

 

we would like to move from our Windows vCenter 6.0 installation to the new vCenter Appliance 6.5 as documented.

 

All went well until the new instance is goging to start where we get an error:

 

"An error occurred while starting service "vmonapi" (Failed to start VMware Service lifecycle manager API service)"

 

There was some hint in the release notes:

 

"vmon-api firstboot"

Workaround: Verify that the source vCenter Server SSL certificate SAN field contains the valid IP address of the source vCenter Server instance.

 

but I really dont understand how or what to fix on the original vCenter Windows server if this is really causing the issue.

 

a) Any additional help would be great. Could this really be the issue. But how do I fix this "SAN field"?

b) How can I verify that this is really the issue? I have inspected the "vm-supported.tgz", but dont know where to look?

 

Anyone else seeing this?

 

Thanks for any help.

 

PS: Of course a new installation of the  6.5 appliance works just fine.


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