Unable to read from the "COM10" serial port: Overlapped I/O operation is in progress.

Hello. Please I need your help.

I have a serial port configured in vmx as COM10.

When I connect in player everything is ok, but when receive data I have this error:

2017-02-10T13:19:49.205-03:00| vmx| I120: Vix: [3024 guestCommands.c:1924]: Error VIX_E_TOOLS_NOT_RUNNING in VMAutomationTranslateGuestRpcError(): VMware Tools are not running in the guest

2017-02-10T13:20:13.681-03:00| vmx| I120: Msg_Post: Error

2017-02-10T13:20:13.681-03:00| vmx| I120: [msg.serial.device.readFile] serial2: Unable to read from the "COM10" serial port: Overlapped I/O operation is in progress.

2017-02-10T13:20:13.681-03:00| vmx| I120:

2017-02-10T13:20:13.681-03:00| vmx| I120: [msg.serial.disconnect] The device will be disconnected.

What kind of error is this one?

I attach the complete vmware.log.

Thanks.