Alan Shih& Smitha,I am unable to connect to the depot on a new installation on Windows 10 with the latest VSM 1.5. I have tried uninstalling/reinstalling numerous times without success. It appears to be stuck reading the depot for the first time and it stays on this screen for hours. I have left it running for almost a full 24 hours and still unable to connect. If I quit the VSM and relaunch, then it corrupts the VSM and it begins a "Re-Reading of the software depot" or errors and displays "Loading depot data" with a red X and still does not connect. I checked the logs and it is very similar to the following thread . This is still unresolved in my opinion. Please assist. I have attached my log output as well.