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Basic WS1 Console upgrade plan

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So for my upgrades I follow this basic structure where stopping any writes to SQL is the priority goal during the dB update:

 

  1. Distribute the installation files
  2. Stop IIS, this stops outside/inside communications
  3. Take a snapshot or run a SQL backup depending on your preference. Key is to have. a backup of SQL prior to starting.
  4. Snapshot your Application server if possible
  5. Run the Application installer on your server until it tells you to stop and go work on your dB
  6. Drop all connections to your SQL database by taking it offline and the back online to be safe
  7. If you are using ETL (connector for intelligence) make sure to stop that as well
  8. Once you have all the connections dropped, Run the SQL DB installer
  9. If the dB install was a success, say yes on the application server and let the install complete
    • you may have to restart server(s) based on the installer and requirements
  10. Start IIS again if it is not started
  11. Now login to your console (which may seem slower than usual after an update due to SQL doing it's ramp up)
  12. That wraps up your install

 

I do the following after each install for testing

  1. enroll a device(s) based on your use cases
  2. send some commands like a lock etc to verify things are active
  3. I also look at my device list view and see if devices are checking in
  4. Do some of your daily activities to try and stave off any complaints before actual admins and users come back into play

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