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HP Proliant DL vmhba32 dead path condition

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We've been having lots of issues with our HP Proliant's (Various Generations) loosing the path to the 8 GB internal SD cards where ESXi is loaded. Typically a reboot will correct this condition and sometime it requires re-seating the internal SD cards.

 

Once the host is rebooted it will typically pick up the SD card where ESXi is loaded and boot without issues. If not, we usually have our NOC reseat the SD cards.

 

When this happens the bootbank vmfs volume where ESXi resides becomes unavailable and shows up in red when running ls -la /bootbank

lrwxrwxrwx    1 root     root            49 Apr 10  2019 bootbank -> /vmfs/volumes/a7caa3ee-95aa4a08-2db1-7b6495be01fc

 

vmhba32-dead-path.png

 

Here's our current ESXi info:

[root@vmesx004:/dev/disks] vmware -vl

VMware ESXi 6.5.0 build-8294253

VMware ESXi 6.5.0 Update 2

 

I've reviewed this KB2144283 and have updated the iLO from 2.3 to 2.61 but the same condition exist

VMware Knowledge Base

 

The only thing that changes is the iLO now shows this condition for the internal SD card.

At login screen: iLO Self-Test reports a problem with: Embedded Flash/SD-CARD. View details on Diagnostics page.

Controller firmware revision 2.09.00 Embedded media manager failed initialization

 

The above error points to this article: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097

 

As I mentioned I already updated the iLO to 2.61 and we usually never have to perform a NAND format. The reboot usually gets SD back online.

 

I've tried stopping and restarting USB arbitration service and then rescanning adapters but this didn't help.

 

Here's some output from the last few lines of vmkernel.log

 

Line 90: 2020-01-19T20:19:45.778Z cpu26:65897)ScsiPath: 6787: Path vmhba32:C0:T0:L0 could not be unclaimed from plugin, status Busy. Continue path unclaiming

Line 90: 2020-01-19T20:19:45.778Z cpu26:65897)ScsiPath: 6787: Path vmhba32:C0:T0:L0 could not be unclaimed from plugin, status Busy. Continue path unclaiming

Line 90: 2020-01-19T20:19:45.778Z cpu26:65897)ScsiPath: 6787: Path vmhba32:C0:T0:L0 could not be unclaimed from plugin, status Busy. Continue path unclaiming

Line 91: 2020-01-19T20:19:45.779Z cpu26:65897)WARNING: ScsiScan: 1925: Could not delete path vmhba32:C0:T0:L0

 

Here's some additional output if that helps.

[root@vmesx004:/dev/disks] ls -l ./mpx*

-rw-------    1 root     root     2008023040 Jan 21 22:32 ./mpx.vmhba32:C0:T0:L0

-rw-------    1 root     root       4161536 Jan 21 22:32 ./mpx.vmhba32:C0:T0:L0:1

-rw-------    1 root     root     262127616 Jan 21 22:32 ./mpx.vmhba32:C0:T0:L0:5

-rw-------    1 root     root     262127616 Jan 21 22:32 ./mpx.vmhba32:C0:T0:L0:6

-rw-------    1 root     root     115326976 Jan 21 22:32 ./mpx.vmhba32:C0:T0:L0:7

-rw-------    1 root     root     299876352 Jan 21 22:32 ./mpx.vmhba32:C0:T0:L0:8

 

I was debating on trying these commands next but wasn't sure if this would help and I don't want to risk impacting the production environment with running VM's.

 

esxcli system module set --enabled=false  --module=usb

esxcli system module set --enabled=true  --module=usb

 

Any ideas on if it's possible to get this vmhba32 dead path condition fixed without rebooting host or re-seating the SD cards?

 

For some reason this is plaguing a lot of our host and causing issues since we need to get maintenance windows to migrate VM's off to reboot the host.

Seems like we should be able to correct this without rebooting the host...???

 

Appreciate any insight or suggestions!

If we can find a fix or work-around this would save us a lot of grief!


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