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vCenter 5.5 to 6.5 Migration Assistant Error

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Trying to update a physical 5.5 instance to VCSA 6.5 with the migration assistant and I'm receiving the following error:

 

Running Prechecks...

Prechecks reported the following errors/warnings:

 

 

Error: Unable to fetch or parse VC URL from vCenter ServiceInstance!

Resolution: VC URL in vCenter ServiceInstance is unreadable. The vCenter Service may not be reachable. Please contact customer support and submit

a support bundle.

 

 

Looking in the generated support bundle/logs I'm seeing the following (hostname's redacted):

 

2019-06-18T17:28:51.407Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.153Z INFOservice_manager Executing command '['%VMWARE_CIS_HOME%\\bin\\service-control.bat', '--list']'

2019-06-18T17:28:51.407Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.177Z WARNING transport.localBAD REQUEST: Cannot execute ['%VMWARE_CIS_HOME%\\bin\\service-control.bat', '--list']. Error: [Error 2] The system cannot find the file specified

2019-06-18T17:28:51.407Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.177Z ERROR service_manager VMware services could not be extracted as the service-control is not present.

2019-06-18T17:28:51.408Z INFO upgrade.states.component_states vco:CollectRequirements: Traceback (most recent call last):

2019-06-18T17:28:51.408Z INFO upgrade.states.component_states vco:CollectRequirements:   File "C:\migFAB6.tmp\PFiles\VMware\CIS\cis_upgrade_runner\libs\sdk\service_manager.py", line 500, in _getVMwareServices

2019-06-18T17:28:51.408Z INFO upgrade.states.component_states vco:CollectRequirements:     result = _execCommand(compAssist, command)

2019-06-18T17:28:51.410Z INFO upgrade.states.component_states vco:CollectRequirements:   File "C:\migFAB6.tmp\PFiles\VMware\CIS\cis_upgrade_runner\libs\sdk\service_manager.py", line 451, in _execCommand

2019-06-18T17:28:51.410Z INFO upgrade.states.component_states vco:CollectRequirements:     localStderr=stderrFilename)

2019-06-18T17:28:51.411Z INFO upgrade.states.component_states vco:CollectRequirements:   File "C:\migFAB6.tmp\PFiles\VMware\CIS\cis_upgrade_runner\libs\sdk\component_assistant.py", line 299, in execCommand

2019-06-18T17:28:51.411Z INFO upgrade.states.component_states vco:CollectRequirements:     raise _convertToComponentAssistantError(e)

2019-06-18T17:28:51.411Z INFO upgrade.states.component_states vco:CollectRequirements: ComponentAssistantError

2019-06-18T17:28:51.411Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.213Z INFO __main__ Context file C:\migFAB6.tmp\PFiles\VMware\CIS\cis_upgrade_runner\upgrade_working_directory\system-data\upgrade-com.vmware.vco-upgradeContext does not exist. Use default context

2019-06-18T17:28:51.411Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.214Z INFO extensions Found upgrade phase <module 'vco' from 'C:\migFAB6.tmp\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts\vco\__init__.py'>:CollectRequirements'

2019-06-18T17:28:51.413Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.214Z INFO extensions Executing upgrade phase '<module 'vco' from 'C:\migFAB6.tmp\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts\vco\__init__.py'>:CollectRequirements' with context {u'resourceDir': u'C:\\migFAB6.tmp\\PFiles\\VMware\\CIS\\cis_upgrade_runner\\upgrade_working_directory', u'sourceSsoPassword': 'CENSORED', u'locale': u'en', u'destinationPlatform': u'Linux', u'destinationVcVersion': u'6.1', u'systemExportDir': u'C:\\migFAB6.tmp\\PFiles\\VMware\\CIS\\cis_upgrade_runner\\upgrade_working_directory\\system-data', u'sourcePlatform': u'Windows', 'logDir': u'C:\\Users\\DHancock\\AppData\\Local\\Temp\\vcsMigration', u'sourceVcVersion': u'5.5', u'sourceSsoVersion': u'5.5', u'vcdb.migrateSet': u'all', u'destinationSsoVersion': u'6.1', u'sourceSsoUsername': None}.

2019-06-18T17:28:51.413Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.216Z INFO vco Source vCO found at C:\Program Files\VMware\Infrastructure\Orchestrator with version 5.5.3.2945834

2019-06-18T17:28:51.414Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.216Z INFO vco Collect size of installed plugins in C:\Program Files\VMware\Infrastructure\Orchestrator\app-server\plugins

2019-06-18T17:28:51.414Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.219Z INFO vco o11nplugin-ad.dar: 396.49 KB

2019-06-18T17:28:51.414Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.219Z INFO vco o11nplugin-amqp.dar: 4097.81 KB

2019-06-18T17:28:51.414Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.220Z INFO vco o11nplugin-configurator.dar: 4318.07 KB

2019-06-18T17:28:51.414Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.220Z INFO vco o11nplugin-database.dar: 588.46 KB

2019-06-18T17:28:51.415Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.220Z INFO vco o11nplugin-dynamictypes.dar: 136.82 KB

2019-06-18T17:28:51.415Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.220Z INFO vco o11nplugin-enums.dar: 8.11 KB

2019-06-18T17:28:51.417Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.220Z INFO vco o11nplugin-jakartacommonsnet.dar: 267.87 KB

2019-06-18T17:28:51.417Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.220Z INFO vco o11nplugin-library.dar: 1945.06 KB

2019-06-18T17:28:51.417Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.220Z INFO vco o11nplugin-mail.dar: 1147.94 KB

2019-06-18T17:28:51.417Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.220Z INFO vco o11nplugin-multi-node.dar: 4412.77 KB

2019-06-18T17:28:51.417Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.220Z INFO vco o11nplugin-powershell.dar: 2727.74 KB

2019-06-18T17:28:51.418Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.221Z INFO vco o11nplugin-rest.dar: 20370.95 KB

2019-06-18T17:28:51.418Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.221Z INFO vco o11nplugin-snmp.dar: 4571.71 KB

2019-06-18T17:28:51.418Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.221Z INFO vco o11nplugin-soap.dar: 7837.48 KB

2019-06-18T17:28:51.420Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.221Z INFO vco o11nplugin-ssh.dar: 12283.87 KB

2019-06-18T17:28:51.420Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.221Z INFO vco o11nplugin-vsphere.dar: 34195.58 KB

2019-06-18T17:28:51.420Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.223Z INFO vco o11nplugin-weboperator.dar: 106.01 KB

2019-06-18T17:28:51.420Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.223Z INFO vco o11nplugin-wfdocs.dar: 1994.46 KB

2019-06-18T17:28:51.420Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.223Z INFO vco o11nplugin-xml.dar: 34.94 KB

2019-06-18T17:28:51.421Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.223Z INFO vco Total size of the installed plugins 99.06 MB

2019-06-18T17:28:51.421Z INFO upgrade.states.component_states vco:CollectRequirements: 2019-06-18T17:28:49.223Z INFO extensions The component script returned '<component_requirements.UpgradeRequirementsSpec object at 0x0000000003250588>'

2019-06-18T17:28:51.421Z INFO upgrade.states.component_states vco:CollectRequirements: Script completed for 3.41899991035 secs with return-code='0', and executionId=8510fa35-99ef-490b-8c5a-aa66ce2340c6

2019-06-18T17:28:51.426Z INFO upgrade.states.component_states vco:CollectRequirements: Remote Command Returned: <component_requirements.UpgradeRequirementsSpec object at 0x000000000816A710>

2019-06-18T17:28:51.426Z INFO upgrade.states.component_states vco:CollectRequirements: Completed successfully.

2019-06-18T17:28:51.447Z INFO wf.wf_processor State CollectRequirements com.vmware.vco has succeeded.

2019-06-18T17:28:51.453Z INFO upgrade.states.component_states vpxd:CollectRequirements:

2019-06-18T17:28:51.453Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:49.244Z INFO __main__ Context file C:\migFAB6.tmp\PFiles\VMware\CIS\cis_upgrade_runner\upgrade_working_directory\system-data\upgrade-com.vmware.vpxd-upgradeContext does not exist. Use default context

2019-06-18T17:28:51.453Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:49.244Z INFO extensions Found upgrade phase <module 'vpxd' from 'C:\migFAB6.tmp\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts\vpxd\__init__.py'>:CollectRequirements'

2019-06-18T17:28:51.454Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:49.246Z INFO extensions Executing upgrade phase '<module 'vpxd' from 'C:\migFAB6.tmp\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts\vpxd\__init__.py'>:CollectRequirements' with context {u'resourceDir': u'C:\\migFAB6.tmp\\PFiles\\VMware\\CIS\\cis_upgrade_runner\\upgrade_working_directory', u'sourceSsoPassword': 'CENSORED', u'locale': u'en', u'destinationPlatform': u'Linux', u'destinationVcVersion': u'6.1', u'systemExportDir': u'C:\\migFAB6.tmp\\PFiles\\VMware\\CIS\\cis_upgrade_runner\\upgrade_working_directory\\system-data', u'sourcePlatform': u'Windows', 'logDir': u'C:\\Users\\DHancock\\AppData\\Local\\Temp\\vcsMigration', u'sourceVcVersion': u'5.5', u'sourceSsoVersion': u'5.5', u'vcdb.migrateSet': u'all', u'destinationSsoVersion': u'6.1', u'sourceSsoUsername': None}.

2019-06-18T17:28:51.454Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.372Z INFO vpxd_export Got 'Version' Value: 3

2019-06-18T17:28:51.456Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.378Z INFO vpxd_export Got 'Issuer' Value: O=VMware, Inc., OU=VMware, Inc., CN=vcenter.domain.local/emailAddress=support@vmware.com

2019-06-18T17:28:51.456Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.378Z INFO vpxd_export Got 'Not After' Value: Apr  7 20:29:45 2022 GMT

2019-06-18T17:28:51.457Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.378Z INFO vpxd_export Got 'Subject' Value: O=VMware, Inc., OU=VMware, Inc., CN=vcenter.domain.local/emailAddress=support@vmware.com

2019-06-18T17:28:51.457Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.378Z INFO vpxd_export Got 'Public Key' Value: 2048

2019-06-18T17:28:51.457Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.378Z INFO vpxd_export Got 'CA' Value: FALSE

2019-06-18T17:28:51.457Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.378Z INFO vpxd_export Patched End Date: Apr 07 20:29:45 2022 GMT

2019-06-18T17:28:51.457Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.380Z INFO vpxd_export Returning Cert X509 version is not 3 - False for version 3

2019-06-18T17:28:51.459Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.380Z INFO vpxd_export Need to Preserve CACert - False

2019-06-18T17:28:51.459Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.380Z INFO vpxd_export Returning Cert is Self Signed: True for Issuer O=VMware, Inc., OU=VMware, Inc., CN=vcenter.domain.local/emailAddress=support@vmware.com and Subject O=VMware, Inc., OU=VMware, Inc., CN=vcenter.domain.local/emailAddress=support@vmware.com and CA - false

2019-06-18T17:28:51.460Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.417Z INFO vpxd_export Returning Cert Expired False for End Date: Apr 07 20:29:45 2022 GMT

2019-06-18T17:28:51.460Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.417Z INFO vpxd_export Returning Cert Key length not 2048 False with key length: 2048

2019-06-18T17:28:51.460Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.417Z INFO vpxd_export Got 'CN' Value: vcenter.domain.local

2019-06-18T17:28:51.460Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.417Z INFO vpxd_export Got Subject CN vcenter.domain.local

2019-06-18T17:28:51.460Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.502Z INFO vpxd_export Subject CN vcenter.domain.local is a valid DNS entry with IP  

2019-06-18T17:28:51.460Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z INFO vpxd_export Got 'Subject Alternative Name' Value:

2019-06-18T17:28:51.460Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z INFO vpxd_export Got Line 'DNS:vcenter.domain.local'

2019-06-18T17:28:51.461Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z INFO vpxd_export Got 'DNS' Value: vcenter.domain.local

2019-06-18T17:28:51.461Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z INFO vpxd_export Returning Cert Host DNS: vcenter.domain.local

2019-06-18T17:28:51.463Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z INFO vpxd_export Cert has no Host IPv4 entries

2019-06-18T17:28:51.463Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z WARNING vpxd_export VPXD Certificate is invalid and will be replaced.

2019-06-18T17:28:51.463Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z WARNING vpxd_export Certificate Req Mismatch Errors or Warnings present.

2019-06-18T17:28:51.463Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z INFO vpxd_export Heartbeat port from registry is 902

2019-06-18T17:28:51.464Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z INFO vpxd_export Http and Https port from registry are 80, 443

2019-06-18T17:28:51.464Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z INFO vpxd_export Found SDK Node with port 8085

2019-06-18T17:28:51.464Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.503Z INFO vpxd_export Found SDKTunnel Node with port 8089

2019-06-18T17:28:51.466Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.505Z INFO vpxd_export VPXD Source ports are: ['8085', '8089', u'80', u'443', '389', '636', u'902']

2019-06-18T17:28:51.466Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.505Z INFO vpxd_export VPXD Destination Ports are: ['8085', '8089', u'80', u'443'], 902

2019-06-18T17:28:51.467Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.505Z INFO vpxd_export SSO Admin Uri: https://vcenter.domain.local:7444/sso-adminserver/sdk/vsphere.local

2019-06-18T17:28:51.467Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.505Z INFO vpxd_export SSO Extra Arguments are {'vpxd.sso.port': '7444', 'vpxd.sso.host': 'vcenter.domain.local', 'vpxd.sso.admin.url': 'https://vcenter.domain.local:7444/sso-adminserver/sdk/vsphere.local', 'vpxd.sso.sts.url': 'https://vcenter.domain.local:7444/sts/STSService/vsphere.local', 'vpxd.sso.group.url': 'https://vcenter.domain.local:7444/sso-adminserver/sdk/vsphere.local'}

2019-06-18T17:28:51.467Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.506Z INFO vpxd_export Using 5.5.0.15337 WebClient registry path

2019-06-18T17:28:51.467Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.506Z INFO vpxd_export WebClient Https port from registry: 9443

2019-06-18T17:28:51.467Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.506Z INFO vpxd_export Using 5.5 WebClient config path

2019-06-18T17:28:51.469Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.506Z INFO vpxd_export Using WebClient config path C:\Program Files\VMware\Infrastructure\vSphereWebClient\server\configuration\tomcat-server.xml

2019-06-18T17:28:51.469Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.506Z INFO vpxd_export WebClient Https port from config file: 9443

2019-06-18T17:28:51.470Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.506Z INFO vpxd_export Webclient Https port: 9443

2019-06-18T17:28:51.470Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.506Z INFO vpxd_export WebClient Source ports are: [u'9443']

2019-06-18T17:28:51.470Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.509Z INFO vc_connector Proxy http port is configured to: 80

2019-06-18T17:28:51.470Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.509Z INFO vc_connector Proxy https port is configured to: 443

2019-06-18T17:28:51.470Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.940Z ERROR vpxd_export Exception: 302 Moved Temporarily. Unable to fetch or parse VCenter URL from Services List.

2019-06-18T17:28:51.471Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.940Z ERROR vpxd_export VC Hostname Req Mismatch Error Spec present.

2019-06-18T17:28:51.471Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.941Z INFO vc_connector Proxy http port is configured to: 80

2019-06-18T17:28:51.473Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:50.941Z INFO vc_connector Proxy https port is configured to: 443

2019-06-18T17:28:51.473Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:51.371Z ERROR vpxd_export Exception 302 Moved Temporarily getting Extension information

2019-06-18T17:28:51.473Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:51.371Z INFO vpxd_export No external extensions found.

2019-06-18T17:28:51.473Z INFO upgrade.states.component_states vpxd:CollectRequirements: 2019-06-18T17:28:51.371Z INFO vpxd_export Checking for Host Profiles.

 

HTTP/HTTPS proxy ports are default 80/443 and the web client is reachable @ https://vcenter.domain.local:9443/vpshere-webclient/. I can hit the above listed ports locally (127.0.0.1) and the network IP with no issues and firewall has been disabled. Not sure where the 'vpxd_export Exception 302 Moved ..." error is coming from.

 

Trying to understand the error(s) and how to resolve this issue. Any insight would be greatly appreciated!


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