Running horizon 7.6 with UEM 9.5 and appvol 2.14. Parent is windows 10 1607 LTSB, floating instant clones. App data is not redirected, documents/favorites/desktop/etc.. are.
Occasionally i am seeing login delays when processing UEM. On average UEM processes between 5-6 seconds. However we have some users that it takes 25+ seconds occasionally with UEM not reporting why.
Example from logs:
2018-12-12 07:57:37.331 [INFO ] Config file '\\jfv-vm-fs2\UEM Configuration\general\Applications\Acrobat Reader.INI' added to DirectFlex cache
2018-12-12 07:57:56.269 [INFO ] Config file '\\jfv-vm-fs2\UEM Configuration\general\Applications\Adobe Acrobat.INI' added to DirectFlex cache
2018-12-12 08:39:13.444 [DEBUG] ImportRegistry::Import: Calling '"C:\Windows\REGEDIT.EXE" /S "C:\Users\test\AppData\Local\Temp\FLX6AB5.tmp"' (RPAL: l=0 (D/E), r=0)
2018-12-12 08:39:13.490 [DEBUG] Read 3 entries from profile archive (size: 151258; compressed: 31466; took 64 ms; largest file: 83810 bytes; slowest import took 0 ms)
2018-12-12 08:39:32.428 [DEBUG] Conditions: Condition set 'Microsoft Office 2013.xml' was previously evaluated to true
2018-12-12 14:02:29.110 [DEBUG] Read 25 entries from profile archive (size: 63987712; compressed: 7889959; took 427 ms; largest file: 26738688 bytes; slowest import took 154 ms)
2018-12-12 14:02:48.063 [DEBUG] Conditions: Check for endpoint name = false ('C81MK6V1' is not equal to 'LJ2359H2')
I can reproduce this by logging in over and over. At times it happens, at times it does not although frequently enough it is easily reproducible. It does not appear to be related to any specific pool or UEM setting. It also isn't tied to any specific hosts, users, or type of client (thin or laptop), or version of horizon.
The UEM data is stored on a windows 2008 R2 server file share, which is a VM running off an all flash datastore on a Dell Compellent. There are no indications the Compellent it is struggling to server the data, or on the file server. This is as likely to happen during the morning login as it is when people leave for the day.
This appears to of been going on for a long while, this environment is just now getting healthy enough from the previous admin to where smaller issues like this can be tracked down. But my googlefu is failing to find any possible solutions for this.
Any help would be appreciated.
Thank you,
Billy