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Unable to retrive log bundle from host

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Hi,

skyline appliance is not able to retrive log bundle from esxi host: the appliance is trying to connect to the esxi host via proxy even if NO_PROXY setting for the local network and local domain are in place in files /etc/environment and /etc/sysconfig/proxy. Any idea?

 

I have these errors:

 

./skyline/health-collector.log:2018-11-23 16:00:43,577 ERROR [pool-6-thread-4] Download-Worker-host-1236 [DownloadWorker.java:82] Got Exception - Unable to tunnel through proxy. Proxy returns "HTTP/1.1 403 Forbidden"

./skyline/health-collector.log:2018-11-23 16:01:13,572 ERROR [pool-7-thread-1] V.f.it  [ConnectionDownloadManager.java:122] Fetching support bundle from host-1236 failed. Will restart

 

on the proxy server I have a deny towards the esxi host.

 

thank you

bye


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