Datastores Not Consumed - Please help

Hi

We have a major problem, which we are in the process of logging with VM support but I thought I'd see if anyone has come across this.

We have lost access to our IBM XIV storage, IBM said there are no issues with the storage, we don't see any datastores but we can see the Fabric channel disk eui names  with capacity info and free\used space but all state not consumed.

We are running Vsphere 6.7, 4 hosts and 1 vCenter.

Please Help.

I'll update and close this if VM support manage to sort things out

Thanks

Pete