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Issues in 2 pods Horizon environment

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We're currently running a Horizon View 7.3.2 environment using Cloud pod Architecture (2 pods), UEM 9.2.1, AppVolumes 2.13, Imprivata OneSign 5.4 SP2 HF7 and using Teradici LG Tera 2 zero clients (latest firmware 5.5.1) to connect to this environment.

On each pod, we're running 1x vCenter 6.5, 1x SQL Entreprise 2012 AlwaysOn, 2x VCS, 2x AppVolumes Managers, 1x OneSign appliance.

For now we have 4 pools in production, using global entitlements and around 150-200 concurrent sessions. Our goal is to have 1400 concurrent sessions running by the end of the year.

 

We never had these issues I'm about to describe below when we were running a single environment without CPA.

 

1) Session balancing: Most sessions in our environment end up on our 2nd pod. We could have 80 sessions on the 2nd pod and 15 sessions on the first one (and some of these sessions are double sessions, another issue). Since we didn't have any load balancers, we bought 2x Kemp LB and we're currently testing this. We hope this will resolve this issue.

 

2) Double sessions: Even though our environment is configured for a user to only have 1 session per user per pool, a user could end with 2 sessions, one on each pod. The user would log on to a machine, disconnect and come back later on to connect to a new machine on the other pod, while its first session is disconnected on the first pod. Could this be related to not having a load balancer or is this something else? In the last months, we opened tickets with VMware to make sure our configurations with CPA and VCS were configured correctly and apparently they are.

 

Anyone else experiencing these kind of issues in a CPA environment?


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