Hello,
I'm experiencing an issue when trying to capture an App Stack for NetOP Vision Pro. Everything works perfectly until I hit the completion button. Then when the system reboots keyboard and mouse drivers for NetOP have an issue. I can then no longer RDP and cannot send CTRL-ALT-DEL to the console session either. Has anyone experienced anything similar?
I see this in the event log.
All are Kernel-PnP event ID 219
The driver \Driver\mekbd failed to load for the device ACPI\PNP0303\4&1bd7f811&0.
The driver \Driver\memice failed to load for the device ACPI\VMW0003\4&1bd7f811&0.
The driver \Driver\memice failed to load for the device HID\VID_0E0F&PID_0003&MI_00\8&1230c469&0&0000.
The driver \Driver\memice failed to load for the device HID\VID_0E0F&PID_0003&MI_01\8&3608022b&0&0000.
The driver \Driver\mekbd failed to load for the device ACPI\PNP0303\4&1bd7f811&0.
The driver \Driver\memice failed to load for the device ACPI\VMW0003\4&1bd7f811&0.
The driver \Driver\memice failed to load for the device HID\VID_0E0F&PID_0003&MI_00\8&1230c469&0&0000.
The driver \Driver\memice failed to load for the device HID\VID_0E0F&PID_0003&MI_01\8&3608022b&0&0000.
The driver \Driver\mekbd failed to load for the device TERMINPUT_BUS\UMB\2&2c22bcc9&0&Session2Keyboard0.
The driver \Driver\memice failed to load for the device TERMINPUT_BUS\UMB\2&2c22bcc9&0&Session2Mouse0.
The driver \Driver\mekbd failed to load for the device TERMINPUT_BUS\UMB\2&2c22bcc9&0&Session2Keyboard1.
Thanks,
William