Hello all,
We did a in-place upgrade from version 6.0 to version 6.5 and recently wanted to take advantage of the Active Directory 2012R2 feature of the "Protected Users" group. After adding our privileged accounts into this group we realized we could no longer login to vcenter. We were receiving an error message basically saying the password was incorrect.
I stumbled upon this VMware KB Article: VMware Knowledge Base which I think explains the issue we are having.
We are trying to implement option 3 listed in that KB.... However, just trying to make any change that Identity Source results in me receiving the error message noted in the KB: "A vCenter Single Sign-On service error occurred".
It doesn't seem to matter what I do.. we receive that message. Even trying to edit the current Identity Source and change it to LDAP only with no SSL -- I still receive that message.
Has anyone run into this issue?