Hi Guys,
I'm running VCSA 6.0 build 7924804 hosted on ESXi 5.5. Update manager is a standalone Windows 2008 R2 box using the builtin SQL express DB. I have a proxy server I need to allow update manager to use , but I've tried everything i can to download from the built in repositories without luck.
In VCenter 6.0 Web Client I go to Update manager > Settings > download Settings and click use proxy and enter in all the information and then click "test network" I get a "The following URLs are inaccessible ... " error.
If i go ahead and click "download now" from the download sources screen, nothing happens. Looking through the log file at "C:\ProgramData\VMware\VMware Update Manager\Logs\vmware-vum-server-log4cpp.log" shows the following : {Proxy addresse changed obviously }
[2018-05-30 15:37:34:560 'DownloadMgr' 2896 INFO] [downloadMgr, 593] Executing download job {19560152}, url=https://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml
[2018-05-30 15:37:34:560 'httpDownload' 2896 INFO] [httpDownload, 571] Downloading https://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml via proxy [http://{proxy_address}]:{proxy_port}
[2018-05-30 15:37:34:560 'httpDownload' 2896 INFO] [httpDownload, 573] Proxy user: {proxyuseraccount}
[2018-05-30 15:37:55:807 'httpDownload' 2896 ERROR] [httpDownload, 732] Error 12002 from WinHttpSendRequest for url https://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml
[2018-05-30 15:37:55:807 'httpDownload' 2896 INFO] [httpDownload, 926] Retrying https://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml with proxy off
[2018-05-30 15:37:55:807 'httpDownload' 2896 INFO] [httpDownload, 556] Downloading https://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml
[2018-05-30 15:38:01:741 'JobDispatcher' 3704 DEBUG] [JobDispatcher, 405] The number of tasks: 1
[2018-05-30 15:38:17:039 'httpDownload' 2896 ERROR] [httpDownload, 732] Error 12002 from WinHttpSendRequest for url https://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml
[2018-05-30 15:38:17:039 'httpDownload' 2896 WARN] [httpDownload, 420] Download https://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml failed: Error 12002 from WinHttpSendRequest for url https://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml
[2018-05-30 15:38:17:039 'httpDownload' 2896 ERROR] [httpDownload, 435] Reached retry download limit
[2018-05-30 15:38:17:039 'DownloadMgr' 2896 ERROR] [downloadMgr, 618] Executing download job {19560152} throws error: Reached retry download limit
[2018-05-30 15:38:17:039 'DownloadMgr' 2896 INFO] [downloadMgr, 702] Download failed but destination file C:\Windows\TEMP\vcinltkwptx.tmp exists and is valid. Ignoring error
[2018-05-30 15:38:17:039 'DownloadMgr' 2896 INFO] [downloadMgr, 567] Download job {19560152} finished, bytes downloaded = 0
[2018-05-30 15:38:17:039 'DownloadMgr' 2780 DEBUG] [downloadMgr, 464] Download job {19560152} finished
Firewall is off, restarted multiple times, restarted the VUM services, I changed the VUM service account to run as a domain admin (pulling at straws at this point) .. I had to set this same proxy server address and user to enable the VCSA to update itself so I know it all works. Any ideas on what else I can try?