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Access problem to shared folders using microsoft office

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Hello,

 

I have two virtual machines under Windows 10 Pro. My VMWare host is also under Windows 10 Pro. My Workstation version is VMware Workstation 14 Pro. Some folders on the host are shared with the two virtual machines. I have a problem on only one of these two virtual machines.

 

The story is:

 

I have Microsoft Office 2013 on a virtual machine say M1 under Windows 10 Pro. I have a shared folder on the host where I save usually my word files. I had no problem. I could read, write and save files on the shared folder with no error. This machine has crashed and my backup didn't function at the beginning. So I installed a new machine under Windows 10 Pro, installed Office 2016 on this new virtuall machine say M2. But on this machine I have a problem. I can read word files (all Office files excel, powerpoint, ...),  and I can modify them. But when I try to save the file, it fails with the message  (in french) "Une erreur de réseau ou d'autorisation de fichier a été générée. La connexion au réseau est peut-être perdue". The french message says: "A network error or a file authorization one has been generated. Connection is perhaps lost". Saving the file in another folder which is not a vmware shared folder works fine!

 

First of all I thought that it was Office 2016. But when I installed it on the machine M1 then it worked perfectly. On the other hand Office 2013 has the same problem on M2 and couldn't save files on the sahred folder! Later then I could restore M1 and I installed Office 2016. The surprise was that there is no problem and Office 2016 could save files to shared folders on M1.

 

So it is a Vmware guest problem. I fail to see what could it be.

 

The quick description is:

 

  • Machine M1 has no problem with Office 2013 or Office 2016. All can save files to shared folders.
  • Machine M2 has a problem with the two versions of Office. None can save files to shared folders.
  • Other programs, as I can tell, have no problem with M2. For example, Notepad.exe can save files to shared folders on M2 with no problem.

 

Thanks in advance


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